Published by CRN Australia
CRN Australia's 2023 State of the MSP series highlights a positive outlook for Australian managed service providers (MSPs). MSPs are experiencing ongoing demand from clients facing complex IT challenges and staff shortages.
The series covers five key aspects of MSP offerings, including security, infrastructure, networking, communications, and modern workplace services. The stories draw insights from interviews with MSPs, analysts, industry experts, and a survey of end-user organisations. Australian MSPs share growth drivers, market and technology trends, successful client engagement examples, and their perspectives on the outlook for 2023. The 2023 State of the MSP series aims to provide valuable context for MSP businesses in the coming year, with contributions from William Maher, Brad Howarth, Natalie Apostolou, and Francis Haysmith.
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